Last year, Nikon announced plans to end its sales in Brazil as part of a “global scale restructuring,” a decision that went into effect on December 31, 2017. Though product sales ended, the company maintained its Brazil-based customer and technical support business segments in the nation, but that too has come to an end.
In a statement last week, Nikon Brazil revealed that it is ending all of its activities in the country. Nikon Group will still offer technical assistance and warranty repairs for valid warranties, but photography equipment owners will need to submit those requests through the Nikon Brazil website. Any out-of-warranty requests will be handled by Nikon USA.
Since the shuttering of its e-commerce sales in December 2017, photographers seeking Nikon gear in Brazil have had to rely on parallel imports brought into the country through non-official channels, without valid warranties.